PRIVACY POLICY & TERMS AND CONDITIONS
- Privacy Policy
General
We appreciate your visit to our website and we think your privacy is important. That is why we are happy to inform you about the terms of use on this website.
This privacy statement is applicable from 25 May 2018 and assumes chocolate choice, based in Kilkenny, Bluebell Lodge, Kyleballykeffe, Cuffesgrange, Kilkenny, known as Bart’s Belgian Chocolate Market.
Chocolate Choice makes every effort to protect your privacy. During your contact with us personally or via our website it can happen that you share personal information (such as your full name, e-mail address, address and telephone number) with us. These are your “personal data”.
This privacy statement applies to the personal data that we collect about you with the aim of offering you our services. By accessing and using the website you explicitly agree to the applicable conditions, as included below. Chocolate Choice reserves the right to change or adjust the present terms of use, at all times and without a statement.
The processing of personal data
Chocolate Choice collects, registers and processes personal data of customers and users of our services. For example, data is communicated by persons themselves during a contact recording, when downloading an eBook or when chocolate choice services are provided.
The personal data is always processed with due observance of the principles of privacy legislation and the General Data Protection Regulation, being the European Regulation 2016/679 of 27 April 2016 on the protection of personal data. The personal data is processed in a rightful, decent and transparent way and this for a specific and explicit goal. The data processing is limited to what is necessary. The personal data is stored and processed by us for a period that is necessary in function of the purposes of processing and in function of the contractual relationship between Chocolate Choice and you.
The personal data is protected in an appropriate way through appropriate technical and organizational measures.
Chocolate Choice processes your personal data, including for the following purposes:
• Customer management
• Information about our professional and social activities, or other topics that can affect you
• For the further implementation of agreements
• To inform you about changes to our services and products
• Handling your payment
• To meet legal obligations
Chocolate Choice will provide the personal data to processors if this is necessary for the implementation of our agreement or to be able to perform our activities. This will happen in a proportional way.
Chocolate Choice is bopping for partners who can guarantee the same level of security and confidentiality of your personal data.
Other data is collected in an automated manner by “cookies” and other systems/applications that collect information. A cookie is a small text file that is stored on your computer, tablet or smartphone on the first visit to the website. The cookies we use are necessary for the technical functioning of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also optimize our website with this. You can unsubscribe from cookies by setting your internet browser in such a way that it no longer stores cookies. In addition, you can also delete all information that has been stored earlier via the settings of your browser. More information can be found in our cookie policy.
Rights of the person concerned
If you want to consult, transfer, change, correct, limit or delete your data, you can send an e-mail for this, provided proof by copy of your identity card, to the e-mail address info@chocolatemarket.ie via this road and in the same way You can also object to the processing of personal data or if you wish to terminate communication. The data is adjusted or deleted to the extent possible and as long as this is technically possible. Your application will always be handled as soon as possible. Your question will be met as much as possible, unless this is not possible due to a legal obligation. If there is a data breach that causes your rights and the protection of your personal data to be violated, the supervisory authority will be informed of this and you are informed as the person concerned in the event of a high risk of your rights and freedoms of natural persons .
Safety and confidentiality
Chocolate Choice has taken security measures that have been adapted to the technical and organizational level, to avoid the destruction, loss, falsification, the change, the non-accelerated access or notification by mistake to third parties of personal data. Under no circumstances can Chocolate Choice be held liable for any direct or indirect damage resulting from incorrect or unlawful use by a third party of the personal data.
If you have the impression that your data is not properly protected or there are indications of abuse, please contact Chocolate Choice
Use of your data
You guarantee that the data that you communicate is correct and complete.
Concerning minors
Our website and/or service does not intend to collect data on persons under the age of 16, unless they have permission from parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children. In this way it can be prevented that data about children are collected without parental permission. If you are convinced that we have collected personal information about a minor without that permission, please contact us info@chocolatechoice.ie, we will delete this information.
By accessing and using our website you explicitly agree to our privacy statement.
If, regarding the processing of personal data, one of the preceding provisions would not be valid, it will be replaced by a provision that will approach the underlying purpose of the proposed provision as much as possible.
The privacy policy at Chocolate Choice is subject to Irish law.
The Irish authorities (eg the Data Protection Authority) and the Irish courts are, excluding all others, authorized to take knowledge of disputes and complaints that would rise with regard to this statement or use it or the processing of personal data. In the event of a dispute, only the courts of the Kilkenny district are competent.
B. Disclaimer
Intellectual property rights
The content of the website of Chocolate Choice (the manager), including the brands, logos, drawings, data, product or company names, texts, images, eBooks and the like are protected by intellectual rights and belong to Chocolate Choice or entitled third parties.
Every infringement of these rights is prohibited. Unauthorized or improper use of the content of the website, including the content of our eBooks, offered free of charge on our website, or parts thereof infringe intellectual rights. Permission to use the content shown or parts thereof in publicly accessible places must be requested in writing (by e-mail).
The information (texts, images, eBooks and links) on this website are only intended informative. We make all possible efforts to correct the correctness of this
to insure information, but cannot be held liable for damage caused by incorrect or incomplete information. In addition, we reserve the right to make changes/corrections at any time or to remove information.
Content of the site
All content on this website is only intended for informative purposes. The website is regularly updated by the manager or its employees. However, the manager cannot guarantee that the information or data is correct, correct, complete or suitable for a specific purpose. Chocolate Choice cannot be held liable for any damage or loss as a result of access to, consultation or use of the information, data and publications on the website and our free eBooks offered.
The manager has the right to change the information on the site at any time without notifying users in advance.
Nor can the manager guarantee that all functions of the site will be available at any time without mistakes or interruptions, or that all mistakes will be corrected immediately or that the site or infrastructure that makes access to the site will not be affected by some virus or by another harmful element.
The manager cannot be held liable for any loss or all (directly or indirectly, equipment or intangible) damage resulting from the use of the site or from the inability to use the site.
Links to other websites
Chocolate Choice is not responsible for the content of websites that are linked to from. The visitor is aware that the privacy of other websites can vary than that of Chocolate Choice. A link to a website cannot be regarded for an explicit approval of the content of this website and the correctness cannot be guaranteed.
These legal provisions can be changed from time to time. The changes automatically take effect after publication.
If you have any further questions or comments regarding the processing of your personal data or our disclaimer, please contact us, either by e-mail to info@chocolatemarket.ie by post.
C. Terms and Conditions of Chocolate Choice, Called Bart’s Belgian Chocolates
- General
1.1 These general terms and conditions apply to all offers from Chocolate Choice
The conditions are accessible to everyone and included on the website of Chocolate Choice Like Bart’s Belgian Chocolate Market
Upon request, we will send you a written copy.
1.2 By placing an order you indicate that you agree with the delivery and payment conditions.
Chocolate Choice reserves the right to change its delivery and/or payment conditions after the expiry of the term.
1.3 Unless otherwise agreed in writing, the general or specific conditions or stipulations of third parties are not recognized by Chocolate Choice.
1.4 Chocolate Choice guarantees that the delivered product meets the agreement and meets the specifications stated in the offer.
- Delivery
2.1 Delivery takes place while supplies last.
2.1.b The goods are supplied until the first threshold and only when the surface is flat, smooth and sufficiently sturdy.
Chocolate Choice nor the transporter can be held liable for the damage caused by different deliveries.
Delivery in the private area of the buyer can be done at the request and risk of the buyer.
2.2 In the context of the rules of remote purchase, Chocolate Choice will perform orders at least within 14 days.
If this is not possible (because the item ordered item is not in stock or is no longer available), or if there is a delay for other reasons, or if an order cannot be executed or only partially, the consumer will receive within 1 month after placement of the order, it is notified and in that case he has the right to cancel the order without costs and notice of default.
2.3 The supply obligation of Chocolate Choice will, subject to proof to the contrary, be met as soon as the things supplied by Chocolate Choice have been offered to the buyer once.
Upon delivery to home, the carrier’s report, including the refusal of acceptance, is full of proof of the supply to delivery.
2.4 All deadlines mentioned on the internet site are indicative.
No rights can therefore be derived from the aforementioned deadlines
- Prices
3.1 Prices will not be increased within the term of the offer, unless legal measures make this necessary or if the manufacturer implements interim price increases.
3.2 All prices on the site are subject to printing and typing errors. No liability is accepted for the consequences of printing and typing errors.
3.3 All prices on the site are in euros and include a barrel for the applicable products.
- ASSIVEMENT / RESPENTION
4.1 If there is a consumer purchase, in accordance with the remote sales law (Article 7: 5 of the Irish Civil Code), the customer has the right to return (part of) the delivered goods within a period of 7 working days without giving a reason.
This period starts the moment the ordered items have been delivered.
If the customer has not returned the delivered goods to Chocolate Choice after this period, the purchase is a fact.
Before proceeding to return, the customer is obliged to report this in writing to Chocolate Choice within the period of 7 working days after delivery.
The customer must prove that the delivered goods have been returned in time, for example by means of proof of mail delivery.
Return of the goods must be done in the original packaging (including accessories and associated documentation) and in new condition.
If the goods have been used, enchanted or damaged in any way, the right to dissolution within the meaning of this paragraph will lapse.
With due observance of what is stipulated in the previous sentence, Chocolate Choice ensures that the full purchase amount including the calculated shipping costs will be reimbursed to the customer within 30 days after good receipt of the return shipment.
Returning the delivered goods is entirely for the account and risk of the customer.
4.2 The right to dissolution, as described in the previous paragraph, only relates to the delivered goods and will in no way relate to services.
4.3 The Retention Law does not apply to:
• Services whose implementation, with the consumer’s approval, started for the period of seven working days
• goods or services whose price is bound by fluctuations on the financial market, on which the supplier has no influence
• Goods that are manufactured according to consumers, for example customization, or that have a clear personal character
• For goods or services that cannot be returned by their nature, for example i.v.m. Hygiene or who can spoil or age quickly
• goods whose consumers have broken the seal
- Data management
5.1 If you place an order with Chocolate Choice, your data will be included in the customer base of Chocolate Choice.
Chocolate Choice adheres to the Personal Registrations Act and will not provide your information to third parties.
See our Privacy Policy.
5.2 Chocolate Choice respects the privacy of the users of the internet site and ensures confidential treatment of your personal data.
5.3 Chocolate Choice uses a mailing list in some cases. Each mailing contains instructions to remove yourself from this list.
- Warranty and conformity
6.1 Chocolate Choice guarantees that the products and/or services meet the agreement, the specifications stated in the offer, to the reasonable requirements of soundness and/or usability and the legal provisions existing on the date of the conclusion of the Agreement and/or government regulations.
6.2 A scheme offered by Chocolate Choice, manufacturer or importer does not affect the rights and claims that the consumer can assert in respect of a shortcoming in the fulfilment of the entrepreneur’s obligations towards the customer on the basis of the law and /or the distance agreement.
6.3 The customer is obliged to immediately check the delivered goods upon receipt.
If it appears that the delivered item is incorrect, inadequate or incomplete, then the customer (before proceeding to return to Chocolate Choice) must immediately report these defects in writing to Chocolate Choice.
Any defects or incorrectly delivered goods must and can be reported in writing to Chocolate Choice at the latest up to 2 months after delivery. Return of the goods must be done in the original packaging (including accessories and associated documentation) and in new condition.
Commissioning after the notice of default, damage occurred after the notice of default, enchantment and/or resale after the notice of default, this is entirely expired and completely cancelled.
6.4 If complaints from the customer are found to be justified by Chocolate Choice, Chocolate Choice will, of its choice or the delivered goods, replace free of charge or make a written regulation on compensation with the customer, on the understanding that the liability of Chocolate Choice and the amount The compensation is always limited to a maximum of the invoice amount of the relevant cases, or (optionally chocolate choice, up to the maximum in the relevant case due to the liability insurance of Chocolate Choice covered amount.
Any liability of Chocolate Choice for any other form of damage is excluded, including additional compensation in whatever form, compensation for indirect damage or consequential damage or damage due to lost profit.
6.5 Chocolate Choice is not liable for damage caused by intent or equivalent recklessness of non-managerial staff.
6.6 This guarantee does not apply if:
A) and as long as the buyer is in default against Chocolate Choice;
B) the buyer has repaired and/or edited the delivered goods himself or had it repaired by third parties/or edited.
C) the delivered goods have been exposed to abnormal circumstances or are otherwise carelessly treated or treated contrary to the instructions of Chocolate Choice and/or instructions on the packaging;
D) the defectiveness is wholly or partly the result of regulations that the government has or will set with regard to the nature or quality of the materials applied;
- Offers
7.1 Offers are without obligation, unless stated otherwise in the offer.
7.2 Upon acceptance of a non -binding offer by the buyer, Chocolate Choice reserves the right to withdraw or deviate from the offer within the period of 3 working days after receipt of that acceptance.
7.3 Oral commitments only connect chocolate choice after they have been confirmed explicitly and in writing.
7.4 Offers from Chocolate Choice do not automatically apply to repeat orders.
7.5 Chocolate Choice cannot be held to its offer if the customer should have understood that the offer, or a part thereof, contained an obvious mistake or error.
7.6 Supplements, changes and/or further agreements are only in force if agreed in writing.
- Agreement
8.1 An agreement between Chocolate Choice and a customer is established after an order assignment by Chocolate Choice has been assessed for feasibility.
8.2 Chocolate Choice reserves the right not to accept or to accept orders or assignments without giving reasons under the condition that the shipment is made for delivery or after payment.
- Images and specifications
9.1 All images and drawings on the website of Chocolate Choice only apply, are indicative and cannot be a reason for compensation or termination of the agreement.
9. Images and specifications
9.1 All images and drawings on the website of Chocolate Choice only apply, are indicative and cannot be a reason for compensation or termination of the agreement.
- Force majeure
10.1 Chocolate Choice is not liable if and insofar as its obligations cannot be met as a result of force majeure.
10.2 Force majeure is understood to mean any strange cause, as well as any circumstance, which should not reasonably come to her risk. Delay in or non-performance by our suppliers, disruptions in the internet, disruptions in electricity, malfunctions in e-mail traffic and malfunctions or changes in technology supplied by third parties, transport difficulties, work strikes, government measures, delays in the supply, negligence of suppliers and/ Whether manufacturers of Chocolate Choice as well as auxiliary persons, personnel of staff, defects in auxiliary or means of transport are explicitly regarded as force majeure.
10.3 In the event of force majeure, Chocolate Choice reserves the right to suspend its obligations and is also entitled to dissolve the agreement in whole or in part, or to claim that the content of the agreement is amended in such a way that implementation remains possible.
Under no circumstances is Chocolate Choice obliged to pay any fine or compensation.
10.4 it a separate contract.
However, this does not apply if the already delivered or deliverable part has no independent value.
- Retention of title
11.1 owned by all goods sold and delivered by Chocolate Choice to the buyer, as long as the customer has not paid the claims of Chocolate Choice under the agreement or previous or later similar agreements, as long as the buyer has performed or still to be performed work from these or similar agreements has not yet paid and as long as the customer has not yet paid the claims of Chocolate Choice due to deficit in the fulfilment of such obligations, including claims with regard to fines, interest and costs, all this as intended as referred to In Article 3:92 of the Irish Civil Code.
11.2 The goods delivered by Chocolate Choice that fall under the retention of title may only be resold in the context of normal business operations and will never be used as a means of payment.
11.3 The customer is not authorized to pledge the goods falling under the retention of title or to objection to any other way.
11.4 The Customer already gives unconditional and irrevocable permission to Chocolate Choice or a third party to be appointed by Chocolate Choice to, in all cases in which Chocolate choice wants to exercise its property rights, to enter all those places where its property will then be and those items to take with you there.
11.5 If third parties seize the goods delivered under retention of title or wish to establish or make rights thereof, the customer is obliged to inform Chocolate Choice as quickly as can reasonably be expected.
11.6 The buyer undertakes to insure the goods delivered under retention of title and to keep it insured against fire, explosion and water damage as well as against theft and the policy of this insurance on the first request to be inspected to Chocolate Choice.